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Returns

You can cancel your order up to 14 days after receipt. After cancellation you have another 14 days to send the return. If you make use of the right of withdrawal, the product must be returned if possible in its original condition, i.e. unworn with packaging and packing slip. Otherwise, depreciation may be applied.

The return costs and risk of shipping are for your own account. The costs will be deducted from the return amount.

SEALBAG - EARRINGS

One of the earrings are deliverd in a seal bag. You can view, judge and hold up to the other. If you want to return the earrings, this is only possible if the sealbag is unopened.

 

Step-by-step plan

  1. Register your return here by filling in your order number and e-mail address
  2. Answer the questions
  3. Fill in your postal code and order number
*The costs of return will be deducted from the purchase amount.

Purchases made via www.pauliepocket.com cannot be returned at our resellers.

 

Exchange & return conditions for custom made orders

Our jewelry can be adjusted as desired. For example, we can also equip earrings with clips. This type of product is not able for return. If a mistake has been made during the production process of your jewelry, we will of course look for a suitable solution together. In this case or for further information about returns, please contact our Customer Service via klantenservice@pauliepocket.nl.

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